Shipping Information and Returns
We aim to send your purchase to you as quickly as possible. Your order will be delivered by Royal Mail and is usually within one week, but please allow up to 28 days. Your credit card will be charged at the point of sale.
UK Mainland Postage – FREE
European Postage - £4.95
Rest of the world - £9.95
Returns & Refunds
You are legally entitled to cancel your contract/order provided that you exercise your right no later than 14 days on which you received your goods. However, as part of our commitment to our customers we have extended the statutory cancellation period from 14 days to 90 days on all of our products.
If you would like to return your item for a refund, for any reason, simply post it to the address below within 90 days of receiving your goods along with yor name, address and phone number. Postage and packaging is non-refundable unless the goods are faulty. All returns are subject to a £2.95 processing fee.
Greenwood Home Shopping GMBH Returns Department
Unit 9, Romsey Industrial Estate
Hampshire, S051 0HR