0808 156 7127

Shipping Information and Returns


We aim to send your purchase to you as quickly as possible. Your order will be delivered usually within one week, but please allow up to 21 days. Your credit card will be charged at the point of sale.

Postage Costs

UK Mainland Postage – FREE
European Postage - £4.95
Rest of the world - £9.95

Returns & Refunds

You are legally entitled to cancel your contract/order provided that you exercise your right no later than 14 days on which you received your goods. However, as part of our commitment to our customers we have extended the statutory cancellation period from  14 days to 90 days on all of our products.

If you would like to return your item for a refund, for any reason, simply post it to the address below within 90 days of receiving your goods along with yor name, address and phone number. Postage and packaging is non-refundable unless the goods are faulty. All returns are subject to a £2.95 processing fee.

Greenwood Home Shopping GMBH Returns Department
Unit 9, Romsey Industrial Estate
Greatbridge Road
Hampshire, S051 0HR